Additional information on upgrading Jet Direct cards from CIC Systems, Inc. (HP Printer Dealer) via Penn Purchasing Department is attached below. If you purchased your Jet Direct card from another dealer, and have any trouble obtaining the $150 trade-in allowance, please contact Abe Ahmed in Purchasing: aahmed@pobox.upenn.edu From: ken.greenfield@cicsystems.com Date: Mon, 19 Aug 96 11:47:58 EST To: aahmed@pobox.upenn.edu Subject: HP Jet Direct Trade- In Trade-Up Program Abe: I am aware of the E-Mail sent to Mike Lambert yesterday in regards to security issues on certain firmware versions on the HP Jet Direct Cards. Below I have outlined a step by step procedure to: a:Identify cards with older firmware versions b:Purchase new cards with the necessary latest firmware versions with "Advanced Security" on them. c:Trade in older card for a $150.00 Rebate from HP Step 1: Run a print test on each Laserjet Printer in question.That test will identify which Jet Direct Card you have and the firmware version. Step 2: Check the following chart for the latest version of firmware. These versions have advanced security capabilities. PRODUCT LATEST FIRMWARE VERSION ADVANCED SECURITY J2550A A.04.09 YES J2552A A.04.09 YES J2555A A.04.09 YES J2593A D.04.20 YES J2594A D.04.20 YES J2591A E.04.20 YES J2371A C.03.16 YES J2372A C.03.16 YES J2373A C.03.16 YES Step 3: If you have any of the ABOVE cards but DO NOT have the proper firmware version you can download the necessary firmware version from the Bulletin Board @ 208-0344-1691 Library 1J or from the Web at the following address: www.hp.com/cplsupport/cplindex.html Step 4: If you have any of the External Jet Direct boxes listed BELOW you must order a flash simm if the firmware listed below is NOT what you have. J2382B B.03.16 YES J2383B B.03.16 YES Flash Simm for J2382B is J2547B @ $78.00 Flash Simm for J2383B is J2548B @ $78.00 Step 5: If you have any Jet Direct product # not list above (probably a "C" series) then you must purchase a new Jet Direct card for your printer. Step 6: Call Mike Apigian @ 1-800-426-7539 for pricing,availability, and ordering or Ken Greenfield @ 610-279-1401 or Kelvin Johnson @ 215-222-7673. Step 7.Contact Hewlett-Packard @ 1-800-355-5111 or 1-800-353-2215 to begin the trade in process. HP will tell you exactly what to do when you make this call. Know the Model # of your Jet Direct when calling. Please Note: If you order new Print Servers(Jet Direct Cards) please follow steps 1 & steps 2 to determine if it will be necessary to follow step 3. ======================= Please Note: If purchasing a new print server(jet direct card) you will need to follow Steps 1 & Steps 2 and that information will tell you whether it will be necessarty to follow Step 3.