From: guy here (email@example.com) To: firstname.lastname@example.org Date: Sat, 10 Jul 2004 20:51:59 -0400 Hey, Im a member of webcamnow.com and also have selected to upgrade.. I do not seem to be able to broadcast or view the cams for days at a time.. I would like some help on this.. Thanks in advance.. Ken P
From: security curmudgeon (email@example.com) To: guy here (firstname.lastname@example.org) Date: Sat, 10 Jul 2004 23:50:48 -0400 (EDT) Subject: Re: your mail : Hey, Im a member of webcamnow.com and also have selected to upgrade.. I : do not seem to be able to broadcast or view the cams for days at a : time.. I would like some help on this.. Thanks in advance.. Ken P Hi, i'm doing a study on clueless Internet users and you have volunteered yourself for my project! First off, perform the following steps: 1) click on the site http://webcamnow.com 2) notice the 'help' on the banner up top, on the right 3) click 'help' 4) notice the plentiful Q&A to help users such as yourself 5) notice the 'contact support' on the left in the blue box 6) click on the 'contact support' option 7) notice what e-mail address appears 8) notice what e-mail address you mailed Second, answer these questions: a) did you see the 'help' link on the webcamnow.com page? b) did you read the Q&A at all before sending mail? c) did you see the 'contact support' link? d) did you click on it? e) do you notice the difference between the support email address and mine? f) if you answered yes to all of the above, why did you contact me? Thanks for your help in my project!
From: guy here (email@example.com) To: firstname.lastname@example.org Date: Sun, 11 Jul 2004 22:04:10 -0400 Subject: Re: your mail Hi, Im sorry that I mailed you by mistake.. I am a new user and pretty much of a dumbass on the computer.. I suppose Im just an ole fart trying to make his way along.. Thanks for your response.. At least you let me know my mistake.. Also I got a good laugh out of my own ignorance.. Sorry to have bothered you.. As for you poll?? Click yes on all the above but I was just to drunk to know my ass from a hole in the ground..lol.. Thanks again!!!!! Ken
This guy gets points for being so cool about it =)